Cookies Policy

What is a cookie?

A cookie is a small file, typically of letters and numbers, stored by your internet browser. Cookies help us provide you with a good experience on our site and allow us to make it more efficient.

In accordance with the E-Privacy Directive (May 2012), we’re asking you to consent to the way we use cookies.

Changing your HELPRELIEF.ORG cookie settings

There are two types of cookie that you can choose not to allow us to use – social media cookies and personalisation cookies. Opting out of these cookies will limit the features available to you on HELPRELIEF.ORG. If this is what you’d like to do, please follow the instructions detailed below.

A few things to note:

  • We use cookies to run key processes such as making a donation, and to make our website easier to use. If you choose not to allow the optional cookies listed below, you won’t be able to use certain parts of HELPRELIEF.ORG.
  • We will only use social media cookies and the personalisation cookie if you consent to their use, by leaving a tick in the two boxes below.
  • You can change your settings at any time by clicking on the cookies link that’s at the bottom of every page.
  • If you change your settings, you may want to delete the cookies that were added to your computer before you made the change. You can do this using your browser settings.
  • We use a cookie to remember your cookie settings. This means that if you delete all your cookies through your browser, you’ll have to update your HELPRELIEF.ORG cookie settings again. You’ll also need to do this if you use a different computer or smartphone, computer profile or browser to the one you usually use.

The following information outlines all of the cookies we use on our website.

Strictly necessary cookies

These cookies are automatically allowed because the website won’t work without them. They are essential to allow you to navigate our site and to make sure the core processes work.

Strictly necessary cookies allow you to:

  • make a fundraising page
  • donate to charity
  • log in and log out of your HELPRELIEF.ORG account

Performance cookies

These cookies are automatically allowed because the website won’t work properly without them. They collect information in aggregate about how visitors use our site, which allows us to improve its performance over time.

We use third-party service providers to provide certain analytics services to us in connection with the operation of our website, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to our website. We may disclose Visitor data, including Personally Identifiable Information, to certain such third-party services providers in order to obtain such services. These cookies allow us to:

  • help identify unique visitors and/or devices
  • monitor the performance of our site
  • collect information about how people use the site so we can improve it
  • trial new features on a small sample of users

Visitors may opt-out of this analytics service by using:

Social media cookies

These cookies allow you to connect with social media, so you can log in to HELPRELIEF.ORG using Facebook and share what you’ve been doing on HELPRELIEF.ORG on Facebook, Twitter, LinkedIn and Google+.

Social media cookies allow you to:

  • log in with Facebook
  • share and promote your HELPRELIEF.ORG activity on social media

Social media cookies I am happy for social media cookies to be used when I visit HELPRELIEF.ORG.

Personalisation cookie

This cookie helps us show you content that’s relevant to you. For example, it could help us suggest a charity that you might like to support, based on the way you use HELPRELIEF.ORG.

The personalisation cookie allows us to:

  • show you content that’s relevant to you

social media cookies and the personalisation cookie I am happy for social media cookies and the personalisation cookie to be used when I visit HELPRELIEF.ORG.

Cookie Details

Cookie details
Cookie How long is it on your computer? What is it for?
Strictly necessary
HELPRELIEF.ORG.com forms authentication (.GG_AUTH, .GG_AUTH_ID) The length of time you’re on the site. It’s deleted when you leave or logout. It allows you to log in to your account and to donate.
PHP session state (PHP_SessionId) The length of time you’re on the site. It’s deleted when you leave. It allows you to donate and to make a fundraising page.
Charities website forms authentication (CHBranding) The length of time you’re on the site. It’s deleted when you leave. It allows a charity to log in to its account.
Performance
Google Analytics (_utm cookies) Indefinitely, unless you delete it. It allows us to monitor the use of the site.
Kissmetrics Indefinitely, unless you delete it. It allows us to monitor the use of the site.
Optimizely Indefinitely, unless you delete it. It allows us to test different versions of features, using JavaScript. more details at https://www.optimizely.com/
Multivariate testing cookie (MultivariantViews) One month. It allows the site to remember your preferences when we’re testing different versions of features.
Feature options (FeatureOptions) One year. It allows the site to remember your feature configuration when we’re testing different features.
Social media
Social media (Facebook, Twitter, LinkedIn, Google+) Indefinitely, unless you delete it. It allows us to integrate the site with social media networks.
Targeting
Cognitive Match (visitorId) Indefinitely, unless you delete it. It allows us to suggest donation values and charities to support, based on the way you use HELPRELIEF.ORG.

Find out more about cookies

 

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